1. Information We Collect

We may collect information that you voluntarily provide when you submit an inquiry, request a quotation, contact us, or otherwise communicate with us.
This information may include:

• Name
• Company name
• Email address
• Phone number
• Country or region
• Product requirements
• Technical specifications
• Drawings, images, CAD files, or other documents you choose to submit
• Any other information included in your inquiry

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries
• Prepare quotations and product recommendations
• Understand your technical and product requirements
• Communicate with you regarding products and services
• Process and manage business inquiries and orders
• Improve our website, products, and services
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements
• We do not sell or rent your personal information to third parties.

3. Information Sharing

We may share information with service providers that assist us with website hosting, email communication, analytics, information technology, security, or other business operations.
Such service providers may only process information as necessary to provide their services to us.
We may also disclose information where required by applicable law, legal proceedings, or governmental authorities.

4. Customer-Submitted Materials

When you submit drawings, specifications, images, CAD files, or other technical materials through our website, we may use these materials to evaluate your requirements, prepare quotations, communicate with you, and provide requested products or services.
We will handle such materials in accordance with applicable confidentiality obligations and our business practices.
If your project requires specific confidentiality or non-disclosure arrangements, please contact us before submitting sensitive information.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, complying with legal obligations, resolving disputes, and enforcing applicable agreements.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing
• Request data portability where applicable

To exercise applicable rights or ask questions about this Privacy Policy, please contact us using the contact information provided on our website.

8. Third-Party Services

Our website may contain links to or integrations with third-party services, including platforms such as YouTube, Google, social media platforms, analytics services, or other external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us through the contact information provided on our website.